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Business design

545 Pins
 20w
Collection by
Sandy Manuel
Kano Model
from Adaptive Path on Experience Mapping in my Google Drive cloud assets or in Pocket tags: assets, service design.
ROI of customer experience #cx #customerexperience #experiencedesign #customerexperiencedesign

Adidas - paris

16 Pins
Every year, Temkin Group publishes a lot of leading-edge customer experience research. In case you missed some of it, we decided to create this infographic with 15 of the top data factoids from acr...
Business Analysis PowerPoint Templates #powerpoint #business

Barclays validation model

12 Pins

Relevance model

30 Pins
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