Piotr Gadzina

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Piotr Gadzina
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Process Infographic, Infographics, Customer Journey Mapping, Finance Business, Service Design, Business Ideas, Kaizen, Digital Strategy, Design Thinking, Entrepreneurship, Infographic, Info Graphics

500 mapping methods 2

500 mapping methods 2

Our Customer Experience Transformation framework start with defining a clear customer experience vision and goes all the...

Our Customer Experience Transformation framework start with defining a clear customer experience vision and goes all the.

Manchester Art Gallery, June 2015. For more inspiring ways to improve your visitor experience visit: www.heritageinsider.co.uk

Manchester Art Gallery, June 2015. For more inspiring ways to improve your visitor experience visit: www.heritageinsider.co.uk

Heads together

Heads together

Diary study / cultural probe packs

Diary study / cultural probe packs

Persona cards. If you like UX, design, or design thinking, check out theuxblog.com

Working with the marketing team to develop internal reference materials, I was responsible for the design of persona posters and guidebooks that represented target user demographics. Final persona documents included guidebooks, posters and cue cards.

Customer Journey Mapping Dashboard

This design help organizations to improve customer experience. By using Touchpoint Dashboard as a tool and provide expertise in different fields, like Customer Journey Mapping, Customer Experience .