Each generation of managers should understand the lessons learned by its predecessors and build on them.
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Appetite for America: Fred Harvey and the Business of Civilizing the West - One Meal at a Time by Stephen Fried. The British-born Fred Harvey and his name stood for American hospitality for many years. In an impressive, comprehensively researched tome, Fried tells the intertwined stories of the man, his family, his company, and America. www.stephenfried.com