Marta Łukawska-Daruk
Więcej pomysłów od użytkownika Marta
Clarity of vision leads to specific tactics which makes performance management easier!

Clarity of vision leads to specific tactics which makes performance management easier!

Storygraph.

Storygraph.

The Storygraph.

The Storygraph.

Journey Map by Desonance

Journey Map by Desonance

Starbucks Experience Map

Starbucks Experience Map

Customer Journey Concept for a pitch

Customer Journey Concept for a pitch

85 people from around the world track the process of buying a smart phone. Here's what the journey looked like.

85 people from around the world track the process of buying a smart phone. Here's what the journey looked like.

EXAMPLE:  Customer Buying Journey - Hospital - User Experience

EXAMPLE: Customer Buying Journey - Hospital - User Experience

A human-centered service blueprint: A Hair Salon illustration. Click through for a really thoughtful article on reframing Service Design

A human-centered service blueprint: A Hair Salon illustration. Click through for a really thoughtful article on reframing Service Design

Analysis of a service, through the Customer Journey Map by Anna Maggi

Analysis of a service, through the Customer Journey Map by Anna Maggi