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Engaging stakeholders – ArcelorMittal

Engaging stakeholders – ArcelorMittal

UX Diagram, love prototyping

UX Diagram, love prototyping

Customer Journey Map. How to get customers, deliver value, and grow & retain…

Customer Journey Map. How to get customers, deliver value, and grow & retain…

Understanding the customer lifecycle in a digital world is particulary difficult because of the many touchpoints and the way customers do research and influence each other while making ever faster decisions - mostly beyond your control. We use the Customer Extension Lifecycle or CEL360 - a 360-degree customer view - to help our customers to get a grip on their customer's journeys and help them successfully execute a customer-centric growth strategy.

Understanding the customer lifecycle in a digital world is particulary difficult because of the many touchpoints and the way customers do research and influence each other while making ever faster decisions - mostly beyond your control. We use the Customer Extension Lifecycle or CEL360 - a 360-degree customer view - to help our customers to get a grip on their customer's journeys and help them successfully execute a customer-centric growth strategy.

Customer Journey – warum sie so kompliziert ist und sich trotzdem lohnt – OM Kantine

Customer Journey – warum sie so kompliziert ist und sich trotzdem lohnt – OM Kantine

Xpress - Powerpoint Template. Download here: http://graphicriver.net/item/xpress-powerpoint-template/14629321?ref=ksioks

Xpress - Powerpoint Template. Download here: http://graphicriver.net/item/xpress-powerpoint-template/14629321?ref=ksioks

Marketing Strategy Presentation for Keynote Template #design #slides Download: http://graphicriver.net/item/marketing-strategy-presentation-for-keynote/12739940?ref=ksioks

Marketing Strategy Presentation for Keynote Template #design #slides Download: http://graphicriver.net/item/marketing-strategy-presentation-for-keynote/12739940?ref=ksioks

Even the idea of adding a sticker to our security passes attached to the lanyard... removable ones, of course.

Even the idea of adding a sticker to our security passes attached to the lanyard... removable ones, of course.

Why Experience Design is The Next Big Thing [Op-Ed]

Why Experience Design is The Next Big Thing [Op-Ed]

Understand and Harness the Power of Archetypes in Marketing - Moz

Understand and Harness the Power of Archetypes in Marketing - Moz