What is a KPI? | An Intrafocus guide to KPIs with samples
STARTUPS - What is a KPI? - KPI stands for Key Performance Indicator. The clue about its use is in the title, it is a KEY performance indicator, not an ordinary one. KPIs are used to monitor the health of a business and how well the business is tracking to its strategy."
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How to View your Customer’s Experience: Customer Journey Mapping vs. Customer Lifecycle [Infographic] - Lenati. If you like UX, design, or design thinking, check out theuxblog.com